SMS agreement during service signup

Call summaries and lead alerts are part of the Northwoods Desk answering service. During onboarding, we confirm where the owner or on-call recipient wants those texts delivered and record their agreement. This page shows the exact verbal opt-in process; it does not collect or submit phone numbers.

1. Confirm the recipient and number

Confirm the recipient's name, business, and mobile number. Obtain the agreement from the person receiving the messages. Read the following disclosures and offer time to review the linked policies.

2. Ask for a clear yes or no

As part of your Northwoods Desk answering service, we will text this mobile number with call summaries, lead alerts, missed-call notices and account-related service updates. Message frequency varies with your call volume and account activity, typically one alert per call handled. Message and data rates may apply. Reply STOP to stop texts or HELP for assistance. Our SMS terms are at northwoodsdesk.com/sms-terms.html and our privacy policy is at northwoodsdesk.com/privacy.html. You can review those before deciding. Do you agree to receive these Northwoods Desk service texts at the mobile number we just confirmed? Please say yes or no.

3. Confirm the outcome

After an explicit yes, record the agreement and say:

Thank you. I have recorded your agreement to receive Northwoods Desk service texts at that number. Your SMS enrollment is confirmed; alerts will begin when your service setup is complete. You can reply STOP to stop texts or HELP for assistance.

After no, or if the answer is unclear:

Understood. I have recorded that you do not agree to SMS alerts, and we will not enable texts to that number. We can discuss the other notification options for your service.

Consent record

Before enabling alerts, retain the recipient's name, business and mobile number; the date and time of agreement; this script's version; the affirmative response; and the identity of the staff member who collected it. Do not enable SMS on an unclear answer. Retain the underlying evidence when available; this page alone is not evidence that a recipient agreed.

Reply STOP to unsubscribe or HELP for assistance. Message frequency varies. Message and data rates may apply. No mobile information, SMS opt-in data or consent records will be shared with third parties or affiliates for marketing or promotional purposes.

SMS terms · Privacy policy · Paper contract consent addendum

Northwoods Desk | Version 1.0 - September 9, 2026 | Support: northwoodscalldesk@gmail.com / (920) 806-8267